Care & Support — Making Your Goals Easier to Reach

Exceptional Service

The HospiScript service model is built and delivered by experts with hospice training, who act as an extension of your team to coordinate critical day-to-day activities while helping you manage patient care and cost-containment initiatives in the most convenient way. We provide quick and accurate responses to your issues through a range of options such as our high-touch HospiScript Account Management Team, Web-based applications that provide in-depth clinical and financial reporting, integrated call centers with “smart call routing” that gets you to the right person, and comprehensive clinical consulting services via our pharmacists with specialized hospice training.

Dedicated Account Management Team

All of your requests are coordinated through a centralized point-of-contact who knows your needs and will ensure you receive immediate attention. We collaborate with your staff, improve administrative efficiencies, and reduce your pharmaceutical and administrative expenses and provide timely, strategic recommendations so that you can focus your time and resources on patient care. Services also include comprehensive training and education as well as consolidated billing that minimizes administrative burden. Access to customer service staff is available 24 hours a day with real-time problem-solving capabilities that can also facilitate optimal patient care for urgent situations.

Collaborative Partnership

Your dedicated Account Management Team will provide ongoing consultations by using the HospiTrac™ Online Reporting Suite to measure opportunities that improve patient care, work efficiency and cost-effectiveness. You’ll find that as we work closely with your staff, they will become better informed decision-makers in the delivery of clinically sound, cost-effective hospice care and achieve the specific goals of your organization.